Showing posts with label healthcare. Show all posts
Showing posts with label healthcare. Show all posts

Sunday, June 8, 2014

Quote du Jour (Health, Wellness, and Healthcare Department): "This is about listening..."

Last week was a wild one for having my worlds of engagement collide, overlap, and collide. Which worlds? Digital ministry. Healthcare social media. Patient advocacy. Happy to report that the transition from one environment to another is feeling more seamless than it has in years, thanks be to God. And social media. Also coffee, carefully titrated into my bloodstream.

Within the past 10 days I've attended a Mayo Clinic Center for Social Media planning meeting Rochester, MN and then delivered a workshop and keynote during eFormation at Virginia Theological Seminary. Got home in time to attend Tuesday night's #ChSocM (church social media chat). Two days later, my new role with the Mayo's Social Media Health Network was announced.

Such uber-hubbub explains the more-than-slight lag in posting this Quote du Jour from a June 5th post titled, She's Not Here Right Now. It appeared on the afternoon nap society, a wonderful blog written by Twitter friend and Stanford MedX mentor Sarah Kucharski [aka,  +Afternoon Napper (@AfternoonNapper)].

Her post explains why and how she's redistributing her time and refocusing on writing. (She's an extraordinarily fine narrative nonfiction writer.) Since I'd followed some of her process via Twitter and Facebook, I was doing more skimming than deep reading until I got to, "This is about the Kingdom of the Unwell and the Kingdom of Healers laying down arms to unite as the Kingdom of People." Yes, yes, yes. Here's the context:


Advocacy is a word that I am using broadly to characterize this work for which I did not go to school, this proclivity for all things health care related, for fostering the patient voice in medicine. This isn't about waving around a colored flag and issuing a list of complaints. This is about getting elbow-deep in the quagmire of policies and prejudices to search for answers that can help change the system. This is about listening, analyzing and doing. This is about the Kingdom of the Unwell and the Kingdom of Healers laying down arms to unite as the Kingdom of People.
─  @AfternoonNapper

Wednesday, February 5, 2014

Adventures with Health: Dental E-patient! My $5,000 Toothbrush

This toothbrush was free...
or was it?

Two (right) quadrants down, two more to go and as awful as it was, if I had the insurance coverage and/or money I'd get the left two quadrants operated on sooner rather than later. Never mind that I was flattened for days and looked like an entire obese groundhog had been stuffed into the right side of my mouth.

Having emerged from the fog I can see the surgical work is gorgeous. (I should know, since I've already had this done twice already.) Also, I'd just like to get this over with, preferably before teeth on the left side fall out of my skull. #drama

Our dental insurance provides less coverage than my pre-surgical gums and we'll probably shell out more than $5k out-of-pocket for this round, so it's unlikely I'll be going back under the perio scalpel anytime soon.

Yesterday I got the rest of the stitches removed. Healing seems to be going miraculously well and it hurts only when I succumb to rueful laughter about getting a "free" post-operation toothbrush.

Saturday, January 18, 2014

Adventures with Health: Dental E-patient! Gum Grafts!


The freakin' mess that's
the right side of my mouth.
On Thursday, I'll start another round of gum grafts, starting with my upper and lower right quadrants.

I guess I shouldn't bitch about this too much because, hey, what's a little major periodontal surgery on an average of every 12.3 years? Actually, it's about $4,200 out of pocket if the dental insurance coverage doesn't totally suck.

At least some of the technology has changed, so it shouldn't be as horrible as it was the previous two times. Welcome to my pathetic fantasy life.

This time, the periodontist might be able to use AlloDerm® instead of slicing strips of skin from the roof of my mouth. And even if he must attack my pallet, he assures me that he can remove a layer of connective tissue from underneath the surface tissue.

I ask if this is a new technique, since previous surgeries left gaping wounds that made me long for the comfort of slamming a hot slice of pizza onto the roof of my mouth. Nope, not new, but thanks to rivalries between New York City-based dental schools, the periodontists who performed my previous surgeries hadn't been trained in this less brutal technique.

Next, I ask about anesthesia options and discover a wider range of choices have emerged since the mid-1990s. #Yay

Back in 1977, I had precious little pain-killing anything, which wasn't a problem because I was still drinking. A lot. Nearly 20 years later, when I had surgery to replace the grafts on all four quadrants, I opted for nitrous oxide. By then, a few years into sober living resulted in me absolutely hating how I felt on nitrous. I'd wanted it to be fun. It wasn't. Everything still hurt, but just took much longer to moan about.

Informed consent!
This time I have the option of choosing "light" intravenous sedation. I figure this is ultimately safer than squirming around in the chair anticipating every awful moment, especially since bone will have to be shaved from the lower right quadrant.

My periodontist makes a big deal of letting me know that they have "reversal agents" onsite in case anything funky happens. I make a big deal of letting him know that I don't have time to get "DNR" inked on my forehead.

Our conversation takes almost 30 minutes, but only because I feel compelled to tell him about the former colleague who ended up in an irreversible coma during a routine dental procedure. Please don't worry if you inadvertently kill me, I say.

I find out and communicate all this stuff because I am what healthcare cognoscenti call an "e-patient" (i.e., educated, engaged, equipped, expressive).

After (too) many years of medical adventures, I find out and communicate everything and anything I possibly can about everything and anything having to do with my care. Dental crap is just my latest upcoming adventure with health and healing.**


*Have a good laugh: spell check wants to correct "gingiva" to "vagina."
** You can look forward to more posts from me in 2014 about Adventures with Health and Healing.

Sunday, October 21, 2012

Book Alert: Bringing the Social Media Revolution to Health Care


Your ability to recognize this happy man will depend on from whence you hail in my life.

If you're involved with health care social media, you'll know this is my friend, colleague and sometimes boss-of-me, Lee Aase, Director of the Mayo Clinic Center for Social Media (MCCSM).

Why is he smiling? Well, Lee has the amazing ability to almost always be smiling. In this instance, it's  because he's holding a finished copy of Bringing the Social Media Revolution to Health Care.  

For this project, Lee was the publisher and I was the editor, which is why a picture of me holding the book would have featured me smiling while gently applying acupressure to my neck.

All not kidding aside, I also wrote a couple of essays, one about the importance of thinking more sociologically and another about Pinterest and the value of art for healing body, mind, and spirit. I'm particularly proud of the latter essay, originally written for the MCCSM blog. You can read it on the Mayo site here.

Bringing the Social Media Revolution to Health Care
includes essays from 30 thought leaders who generously share their practical, experience-based wisdom about the strategy and practice of social media. You can learn more about the book and its contents by reading this post, which includes a fantastic (and brief!) video with Farris Timimi, M.D., Medical Director of MCCSM.

And while this book is focused on social media strategies and tactics for healthcare, I believe anyone involved with social media will find lots of interest and value in it. Yes, I'm looking at you, church social media (#chsocm) folks!

Note: All net proceeds go to fund scholarships for patients and caregivers to attend MCCSM conferences.

Wednesday, June 15, 2011

Fibromyalgia Awareness Day (May 12) and Why I Give a Hoot

Coming out about anything that might be viewed askance, misunderstood or dismissed is risky business. This is especially true when revealing whatever is being revealed can have negative consequences. 

The same goes double when health conditions are involved; triple when it's a  "hidden disability."  (Dear God I wish I had a buck for every time I've been told, "But you don't look sick.") For this and other darn good reasons, I have only recently begun talking publicly (i.e., on Twitter) about my adventures with fibromyalgia. I was diagnosed in 1986.

I finally agreed to write about it because I was persuaded to do so by healthcare communications colleague, Christine Kraft, MS, who has been producing personal stories in the health space for more than 15 years. 

My Fibromyalgia Story
I prefer to call fibromyalgia a “total pain,” and I mean that quite literally. It’s inconvenient to have and nearly impossible to describe without sounding nuts. When I was first diagnosed in 1986, it was called fibrositis and considered nearly completely bogus. A lot has changed during the past 20+ years.

These days, rheumys (i.e., rheumatologists) and neuros (i.e., neurologists) tussle a bit over who “owns” fibro. Endocrinologists have been known to get involved. Back in the 1980s, few doctors were willing to consider that the long list of diverse symptoms might add up to something real. There weren’t any support groups. How could there be? Fibromyalgia didn’t exist as anything other than what’s charmingly known as a “garbage pail” diagnosis.

Thanks to crappy health insurance, I ended up with a young primary care physician who didn’t dismiss me as either a 19th century neurasthenic or a 20th century neurotic. He took my debilitating fatigue and chronic pain seriously, possibly because a pack of practitioners had already ruled out lupus, multiple sclerosis, Sjögren’s Syndrome, and the Epstein-Barr virus. Specialists had already treated me for IBS, hypothyroidism, hypoglycemia, Lyme disease, and intestinal parasites, but I was still a physical wreck. What could possibly be left?

Believing the tender point test had diagnostic validity, this courageous doctor proceeded (without ample warning) to apply gentle pressure at each of eighteen points on my body. I threatened to slap him if he didn’t stop. I guess that cinched the diagnosis. 

Finally, a Diagnosis
“You have fibrositis,” he said. And the treatment? Nothing. He thought dancing might be helpful.

Over the years, I’ve tried hatha yoga, changing careers, walking, lectio divina, a vegan diet, choral singing, and gardening. I wrote books, got divorced, moved to a house without stairs, went back to eating red meat. I served nearly seven years as a personal aide to a woman with quadriplegia which got me thinking about disabilities that are hidden as well as those that are visible. It’s hard to tell which activity, event, or commitment has delivered the most relief from physical pain and emotional exhaustion. 

Medications for Fibromyalgia
Of the medications developed for fibro, I can take exactly none of them. They turn me into a zombie, and not in a trendy, cult kind of way. I did enough digging around on the Internet to gather enough information to convince one physician’s assistant to try an off-label use of one drug; that worked for a while.

Three years ago, I found a Phase I clinical trial (that I didn’t get into) testing vagus nerve stimulation to alleviate fibro pain. Surgically implant the thing on my face if you have to, I told the principal investigator. We hear that a lot, she said. I was excluded because I’d been in a car accident. Some clinicians suspect fibro may be caused by physical trauma; others think it might eventually be traced to a virus.

Read any list of symptoms, exaggerate them exponentially, and that’s usually what I’m feeling. On good days, I stagger around with what feels like the flu. On worse days, every cell and nerve ending feels like a tiny flickering flame igniting over and over and over again. 


I Do As Much As I Can
After all these years, I basically try to ignore all of it. I do as much as I can, sometimes more just to make a point. Still, I’ve canceled travel, meals, movies, visits, meetings, and even physical therapy at the last possible moment because I couldn’t sit, stand, or walk. I’ve abandoned shopping carts because it was either do that or not be able to drive home. My daily schedule must include napping, which is one reason I had to stop working in other people’s offices. I also can’t tolerate their lighting, HVAC systems, or noise. 

I Am Not My Condition
Although fibro now seems to be recognized as legitimate, I don’t talk much about my experience. This is, in fact, the first time I’ve written about fibromyalgia. I’ve had my reasons, mostly having to do with how long I’ve lived with it. Being sick of it has finally eclipsed being sick from it. Would it be too much of a cliché to insist that I am not my disorder? Let’s just say I’m determined not to be, even when this always-existing condition almost persuades me otherwise.

Thursday, March 24, 2011

About the Tooth Fairy

I had the privilege of spending part of last week at the Social Media Summit co-sponsored by Ragan Communications and the Mayo Clinic for Social Media (MCCSM). I serve on the External Advisory Board for MCCSM and this was a superb opportunity to meet lots of people IRL (in real life) with whom I've been chatting, some for years, via Twitter. I also got to meet new people and learn new stuff. Very stimulating.

What does this have to do with the Tooth Fairy?

While listening very carefully to conference presenters -- because I excel at multi-tasking -- I ended up in a most delightful conversation with PR pro, Jenn Riggle (@riggrl). Turns out her ten-year old daughter frequently asks thought-provoking questions like this splendid one:

What does the Tooth Fairy do with the teeth?

My immediate thought? The Tooth Fairy uses the teeth to create calcium-rich fairy dust to sprinkle on post-menopausal women as they/we slumber. Got a better idea?